Drop in your help docs. Get a chat agent that reads them, answers in seconds, and cites its sources. No prompt engineering. No training data. No babysitting.
Trusted by support teams at
Every reply is built from chunks of your knowledge base, with a similarity score and source citation. When your docs don't have the answer, SupportAI says so instead of hallucinating.
Yes — orders over $75 ship free in the US. International is calculated at checkout.
Drag in a PDF, a Word doc, or paste a URL. SupportAI extracts text, chunks it at paragraph boundaries, embeds it, and re-indexes — usually under a minute per document.
Track resolution rate, response volume, and the questions your docs don't yet cover. Every missed answer becomes a content gap you can fix in one click.
Invite teammates with owner, admin, and member roles. Share assistants across a workspace and keep customer data scoped to your organization.
Every plan includes RAG, citations, embed widget, and analytics.
Kick the tires. Free forever.
Most teams pick this one.
Multi-client, white-label, unlimited.
“We shut down our $400/mo helpdesk subscription the day SupportAI hit 78% resolution. Customers can't tell the difference, except it's faster.”
“Set up in an afternoon. The citations are what sold our legal team — every answer points to the exact paragraph in our docs.”
“I run support for 12 e-commerce clients. SupportAI handles tier-1 questions across all of them. My evenings are mine again.”
SupportAI only answers from your documents. Every reply is grounded in retrieved chunks with similarity scores you can audit. When your docs don't cover a question, the assistant says so instead of guessing.
Most teams are live in under 30 minutes: create a workspace, upload your docs (usually <60s per file to index), customize tone and brand color, paste the embed script into your site. That's it.
Yes — Neon Postgres, Google Gemini, and Stripe test mode all have generous free tiers. You can run the entire stack without paying for anything.
Every conversation is stored with full transcripts and citations, browsable from the Conversations tab on any plan.
40+ out of the box, auto-detected. Reply language matches the customer's language regardless of what your docs are written in.
One click in billing settings. You keep your data, no questions asked, no retention emails.
Free forever to start. Your first assistant in five minutes.